Studio 73 Policies

Cancellations
We have a 16 hr cancelation policy at Studio 73 Pilates. You are able to move your sessions around as much as you like prior to 16hrs before your class commencing time. A cancellation made within 16 hours of your booked class will result in a late cancelation fee. All cancellations need to be made via the Studio 73 Pilates booking app

No Shows
A “no show” means you have booked a spot, and not shown up for your class. A no-show penalty fee will apply if you fail to cancel your class on the booking app. Please always cancel as soon as you know you cannot attend to give another person a chance to come to class instead and as a curtsy to your instructor so we are not waiting for you to arrive

Waitlists
If the class you’d like to book is “full”, there will be an option to add yourself to the “waitlist”. Should a cancellation occur, you will be notified via email and text that you have been automatically booked into the class. Please ensure you take yourself off the waitlist if you can no longer make it

Grip Socks
It is compulsory to wear clean, non-slip pilates grip socks to all Reformer Pilates classes. We have MoveActive Pilates grip socks available at the studio. We have sizes S, M + L for $22.50 a pair

Arrival Time
Please arrive 5-10 minutes prior to your class starting to ensure you’re set for your class to commence on time

Pregnancy
Please let us know as soon as you return to class with your pregnancy news. Prenatal clients can continue attending classes, however, there will be certain exercises that are modified for you to ensure you and baby are safe during each stage of pregnancy

Phone Free Zone 
Phones can be distracting for the clients around you. Please turn your phone on silent while class is running

Returning to class post injury
Please let us know if you have any injury or concerns prior to coming back into class. We will assist you with any modifications needed and help build you back up to pre injury with suitable exercise.